JLS Enterprises INC dba Westwind Limousine Service - View Cancellation Policy Terms and Conditions:

It is of utmost importance that all clients act in a reasonable manner to preserve the condition of the vehicle. As the booker you are responsible for controlling your guest. Anyone who breaks the rules will be asked to get off the vehicle. Smoking and vaping are prohibited. There is  no food allowed in the vehicle. Styrofoam coolers are NOT ALLOWED. Only hard sided coolers that do not leak are permitted. Any cooler that leaks should be removed from the vehicle. Alcohol is only permitted if EVERYONE is 21 years of age, drivers have the right to check all ID's. If you would like to connect your phone to our radio you must bring an AUX cord and a converter piece if you have an iPhone so that you can use the AUX cord.  By booking this rental you agree to all financial responsibility for any damages caused by client or his/her guests actions during the rental duration whether caused by accident, intent or neglect. Our Company assumes no responsibility for passengers personal items that are lost, stollen or damaged while using our service. The Chauffeur may terminate the run at any time should they feel the party is not complying with company policy, engaging in illegal behavior or acting violent. We cannot be held responsible for delays due to traffic, unknown/unforeseen mechanical failures or situations deemed as an act of god. We perform regular maintenance on all vehicles to prevent mechanical failures. In the event that something goes wrong during your run, or prior to your run we will make every attempt to minimize the effect on the client and to source another vehicle equivalent to the one secured, if possible. We are very proactive in successfully covering all trips. In the event that we are not able to service your event a full refund will be given. There is a $300 clean up fee added if a person vomits in the limo, the charter will also be ended. If there is excessive spillage on the floor, carpet or bar area a $100-$300 clean up fee is added.  Broken or missing glasses are $15.00 each. A clean up fee will be assessed if confetti or excessive glitter is on the vehicle.  No Price adjustment will be made to contracted price with less than a 30 day notice. If cancellation is made less than 30 days prior to an event rental balance will be expected to be paid in fullAll deposits are non refundable. If you cancel your trip we will allow you to use your payments for up to one year from the date of cancellation for another event on a non-Saturday. Prices and hourly minimums are subject to change for future dates should you reschedule. By contracting with JLS you agree to allow us to communicate with you via email and text to discuss your reservation, to send review request and to allow us to use photos of your event for marketing material, promotions on Facebook, twitter and Instagram. You can opt out at any time. Airport Transfers: All passengers will be met inside by your chauffeur with a sign, unless you request a curbside pickup. If you are arriving into Dayton International airport, Curbside please exit the door associated with the airline you arrived with. Meet and Greet: at baggage claim. Please notify us by phone if your flight has been delayed or changed in any way. If booking a transfer before 6 AM or after 10 PM a $20 fee will be added. Wait Time for Point to Point Transfers: There is a 10 min time allowance for you to enter the vehicle. For airport arrivals we allow 25 minutes after wheels down.  Example: At 11 min past the pick up time you will be billed for 15 min of wait time. At 16 min past pick up time you will be charged for 30 minutes of wait time. Please notify us by phone if your flight has been delayed or changed in any way. If booking a transfer before 6 AM or after 10 PM a $20 fee will be added.  Payments & Balance Due:  The balance of these fees must be paid 30 days in advance by cash, check or credit card. Payment decisions must be prearranged with the office. Please make all checks payable to JLS Enterprises.  You have the option to tip your chauffeur directly on the day of your event in cash or add it to the credit card on file. If no tip is offered to the chauffeur and there were no service issues, a 10% gratuity will automatically be added to the card on file. Chauffeur fees are billed separately from your rental charges. This will appear as a square charge. Hourly Charter Overage: We cannot guarantee that we will be able to extend your charter. We offer a 10 minute grace period. In the event that we can extend the booking we bill in 30 minute increments.  If your event goes over by 11 minute you will be charged for the full 30 minutes of time, allowing you to keep the vehicle till the end of the total 30 minutes. For example: If your run is scheduled to end at 8:00 PM and you finish at 8:11 you will be billed for 30 minutes of time and allowed to keep the car until 8:30 PM. The overage rate is the same as the current rate you are paying. Take your total cost, divide by the total number of hours, that is your hourly all-inclusive rate. EX: 3 hour trip @ $300. Rate is $100 per hour all in or $50 all in for each additional half  hour. CALL IF YOU HAVE QUESTIONS.

ALL VEHILES: NO FOOD IS PERMITTED        NON SMOKING NON VAPING   

NO STANDING OR DANCING WHEN THE BUS IS IN MOTION

 

 Arrival Time: ________________ Signature of Passenger___________________________________________


End Time:  _________________ Signature of Passenger___________________________________________

 Did your charter run over  YES    NO    Overage Charge $___________  

 Bill CC on File   YES    NO   Did the customer pay cash   YES    NO 

 Do we need to bill  for damage, broken glasses or clean up fees  YES     NO            

 Amount to be billed per contract  $ __________

 Did your guest pay a cash/credit card  tip  YES    NO  *If yes turn in a form 1040

 Do we need to bill the customer for tip  YES     NO   *Amount to be billed $____________

 Signature of Passenger to Authorize charges: __________________________________________

  PASSENGER: Is there anything negative or positive about your experience we need to be aware of

______________________________________________________ _________________________________