M&M Limousine Service, Inc. - View Cancellation Policy Cancellation Policy:

Reservations for airport transportation may be cancelled up to 6 hours prior to the reservation. Reservations for charters and point to point transportation, may be cancelled up to 24 hours prior to the reservation. Cancellations made less than 6/24 hours prior to the reservation, or customer no-shows, will incur a 100% charge on the quoted rate on your credit card.  DEPOSIT IS NON-REFUNDABLE.

 

 

ALL CANCELLATIONS MUST BE DONE OVER THE PHONE (847) 257 2111.



Terms and Conditions:

Please call us at 847 257 2111 or email us at [email protected] and let us know if the service met your expectations.
If you have any question or problems with the driver, service or if driver is late, you must call  847 257 2111 as soon as possible, so we can solve the problem immediately. (We will not be able to issue any credit or refund if you let as know after service is complete).
It is of utmost importance that all clients act in a responsible manner to preserve the condition of the vehicles. The client is responsible for the actions of his/her guests in every regard to this agreement. Client assumes full financial responsibility for any damages to the vehicle or property caused by the client or party whether by accident, neglect or intent. Client assumes responsibility for any overtime fees and authorizes credit card charges to be made to cover these or any other costs due and not collected at the end of the charter. Our company and the driver assume no responsibility for articles left in the vehicle, or for any illegal acts committed by the client during the rental.
Additional charges for wait time, extra stops, extra luggage, extra passengers, etc. may also be added to the base amount.
All our limousines are non-smoking.
Please be aware that upon any infraction of this agreement, the driver has the option of returning to the point of pick up or ending the service at the point of infraction and all monies shall be forfeited. Our company cannot be held responsible for delays or inconveniences due to traffic, unknown or unforeseen mechanical failures or situations deemed "Acts of God".